Hello Customer

Hello Customer

is an online tool that helps to collect feedback from customers based on the likelihood that they recommend the product / service (Net Promoted Score).

is an online tool that helps to collect feedback from customers based on the likelihood that they recommend the product / service (Net Promoted Score).

img 01@2x

Data as a starting point

Hello Customer main purpose is converting the feedback obtained from users into actionable and understandable indicators to improve any business.

Data as a starting point

Hello Customer main purpose is converting the feedback obtained from users into actionable and understandable indicators to improve any business.

Extending core features

In this case, Hello Customer had all that feedback translated into a huge backlog. All I had to do is create and design interactive solutions for each case. Keeping a visual consistency with the current product was key at all moments.

Extending core features

In this case, Hello Customer had all that feedback translated into a huge backlog. All I had to do is create and design interactive solutions for each case. Keeping a visual consistency with the current product was key at all moments.

img 03_full@2x
img 04@2x

SCOPE OF WORK

Research
User Experience
Interface Design

Research
User Experience
Interface Design

User Flow Mapping
Wireframing
Prototyping
Responsive Design

PRODUCTION AND COLLABORATION

Project made in collaboration with North Studio and Apiumhub.

© 2017  Laura Vilar Ruiz     Barcelona, Spain

© 2017  Laura Vilar Ruiz     Barcelona, Spain

© 2017  Laura Vilar Ruiz     Barcelona, Spain

Linkedin     /     Twitter

Linkedin      /       Twitter

Linkedin    /     Twitter